This page informs you of our policies regarding the collection, use, retention and confidentiality of any personal data we hold.

New Job Support is registered with the ICO (Information Commissioners Office).

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What data do we collect?

We may collect the following information:

• name and job title

• contact information including email address, postal address and phone number

• testimonials and photos from client work

• other information relevant to client surveys and/or offers

• information pertaining to the clients coaching challenges

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How do we use the data we collect

We use the collected data for various purposes:

• To provide, maintain and improve our service

• To notify you about changes to our service

• To allow you to participate in interactive features of our service when you choose to do so

• To provide customer support

• To gather analysis or valuable information so that we can improve our service

• To monitor the usage of our service

• To detect, prevent and address technical issues

• To provide you with news, offers and information about services unless you have opted not to receive such information.

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Data security

We recognise how much data security matters to all our customers. With this in mind, your data is treated with the utmost care and all appropriate steps are taken to protect it.

• The website is a secure site using ‘https’ technology.

• Access to your personal data and records is password-protected.

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Data retention policy

Personal data is only kept for as long as is necessary for the purpose for which it was collected.

• At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for analysis and business planning.

• If we work directly with you then a record of this work will be kept for 5 years to comply with legal and tax obligations.

 

Childrens policy

We do not knowingly collect or store any personal information about anyone under the age of 18.

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Links to other sites

Our web site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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How to manage your personal information

You can control and restrict the collection and/or use of your personal information in the following ways:

• You will be able to opt out of receiving any marketing information from us whenever you wish.

• Your personal information will not be sold or distributed to third parties unless we have your permission to do so or are required by law to do so.

• Client details will be securely archived for 5 years but you may request to see the personal information that we hold about you at any time.     

If you would like to access, amend or delete any personal information we have on our records, or register a complaint please contact the Data Controller by sending a request to us and we will respond within 30 days.

 

Cookie policy

This website uses cookies to monitor visits and use of the site.  A cookie is a small file which asks permission to be placed on your computer’s hard drive.  The information collected is used for statistical purposes to track how many users access the site and which pages are most frequently visited.  This helps us to understand how the website is working and to help us improve the website experience. Cookies never permit access to your computer or any information about you, other than data you choose to share. You can turn cookies off but if you do this, you may not be able to use all the services on our websites.

By using this website, you are agreeing to the use of cookies as described.  For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.  

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We are committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. Please check this page regularly to ensure that you are happy with any changes.  This current policy is effective from 1st Jul 2023.